Policies & FAQ
Helpful client guidance before booking—so everything feels clear, calm, and easy before your appointment at Lil Yolk.
Booking & Deposit
- $10 deposit required only for the first booking
- No deposit, no confirmation of your booking
- Deposits are non-refundable
Late Arrivals
- 10–15 minutes late: shortened service
- 15+ minutes late: considered a no-show
Health & Safety
- No service if there is eye infection, major issue, or recent eye surgery
- Ask clients to disclose allergies or reactions to eye patches in advance
Pre-Care
- Come with clean lashes
- No makeup if possible
- Avoid caffeine before appointment
- Don’t curl your lashes
- Remove contact lenses if possible
- Arrive on time and relax
Cancellation & Rescheduling
- At least 24 hours notice allowed
- Late cancellation will result in loss of deposit
- No-show may be charged 100% of the service
- No-show may result in no further bookings
Refunds / Fixes
- No refund on completed service
- Fixes offered within 24–48 hours instead
Foreign Fills
- Removal recommended ahead of a service for the best results
- Extra fee may apply for working over another artist’s work
Post-Care
- No water for 24 hours
- Don’t rub your lashes
- Avoid oil-based products
- Clean daily for best retention
- Brush daily
- Refill every 2–3 weeks
Important Booking Choice
- Refills only within 2–3 weeks
- Must have at least 40–50% lashes remaining
- Anything less = full set
These policies are here to make the booking experience simple, transparent, and comfortable for every client.